Digital Storytelling

230510642Jacob, a twelve-year old boy, shows me his latest video production: a skateboarding DVD. The title of the DVD, Get Out, refers to a sequence in the video when the skate boarders are chased away from the site where they practice their tricks. The DVD is presented with a printed covering, designed by Jacob, complete with his company name, Mimic Films. Playing the DVD reveals a stylised menu accompanied by the sound of skateboard wheels on pavement. As I click through the menu options, I am able to view carefully edited movies of Jacob and his friends… (Willett, R. 2009:13)

Digital cameras, be they still or video, have revolutionised the art of photography and movie making. Images captured digitally can be seen immediately, then transferred to other digital devices for long term storage and editing. This immediacy has popularised photography and we now find digital cameras with both still and video as a fixed feature of most mobile phones. While top quality digital SLRs are expensive, affordable digital cameras are available in a majority of schools in developed countries, where they are used by teachers and children to add pictures to class folders, where they can be edited, shared and used to aid discussions and support learning across the curriculum.

In this post I would like to look at the idea of getting children to use digital media in the classroom to add value to text and even to replace it as a story telling medium, as in the case of video and photo essays. Video is generally well understood in the world we live in, given that television, computers and even mobile technologies can be used to watch movies and ‘home made’ stories on sites like YouTube. Photo essays are perhaps more challenging, given that in this case the images themselves tell the story. This is not an easy task, given that it is more limited than general digital storytelling, which uses a combination of words, photographs, video and audio.  However it has the potential to develop students’ understanding of discrete narrative mediums to a greater extent than general multimedia narratives.

Several skill sets need to be developed in order to complete this kind of task successfully.  These would include developing a good understanding of the camera as a tool, learning how to edit still and video images and, more importantly, how to use these mediums to develop clear and coherent narratives.  Other more generic skills would include organisational and problem solving skills. These skills developed incrementally over time with practice and guidance from understanding and enthusiastic teachers. Access to a good quality equipment is essential, as is access to good quality editing and presentation software. Luckily, this equipment is a good deal cheaper now than it was in the past, with editing suites often provided with operating systems.

Sylvester and Greenidge (2009:284) provide a useful overview of the different ‘literacies’ involved above. These include technological literacy (skills used to operate cameras and computers adequately), visual literacy ( ability to interpreting and encode images in a ‘product’), media literacy (ability to access, evaluate and create messages in written and oral language, digital still, digital moving images, digital audio … to create  a multimedia product) and information literacy (the ability to find, analyse, evaluate and synthesize information). What emerges from this is that digital storytelling involves the use of a wide range of literacies, both new and old, which are combined to develop new and exciting multimedia narratives. Sylvester and Greenidge’s overview  shows clearly that it uses traditional writing (pencil and paper, word processor) to compose a story, which is then recorded in digital format to form the narration. Scenes are then designed using image frames and story-boarded to match the narration. These are then translated into a graphical narrative using photographs, appropriate clip art and video footage, which are then under-laid by the narration in the final product.  It is clear that this is a complex process, involving a good deal of discussion and decision making by the production group. Clearly, both academic and social skills come into play here.  Sadik (2008), working with teachers in Egypt to enable them to use technology effectively in classrooms, found that the best approach required learning to be designed from a (social) constructivist approach that encourages students to learn in a social context, as suggested by the Sylvester and Greenidge’s model described above.

An important aspect of creating digital stories is that they motivate students, keeping them engaged and on task (Burn & Reed, [1999] in Sylvester and Greenage, [2009]). Additionally, they provide an alternate conduit of expression for those students who struggle with writing traditional texts (Reid, Parker & Burn, [2002] in Sylvester and Greenage, [2009]), enabling them to discover voice, confidence and structure.  The main thrust of Sylvester and Greenidge’s paper is that the creation of digital narratives can go a long way towards helping ‘struggling writers’ by providing them with the opportunity to use other literacies which can “boost their motivation and scaffold their understanding of traditional literacies” (p 286). This is echoed by Bull and Kajder (2004) who claim that “Technology has the capacity to amplify the writer’s voice in a well written story. In particular, digital storytelling can be used to engage struggling readers and writers who have not yet experienced the power of personal expression.”  Riesland ([2005] in Robin,  [2009:222]) states that powerful but affordable hardware and software is exactly what is needed in today’s classrooms, providing students with the skills to “thrive in increasingly media-varied environments.”

While it may be the case that struggling writers are supported by using technology to create stories of different sorts, it is also true that young people are generally avid users of digital technologies outside of school. Evans (2004:8) reports young people as “initiating, appropriating and establishing changes to literacy practices in a fast and furious manner”.  and Robin (2009) points out that they regularly use a variety of internet resources, not simply as consumers of information, but as contributors, creating wikis, blogs, podcasts and movies which they share on sites like YouTube. This is echoed by Willett (2009) in her description of the twelve year-old’s video production, Get Out, which heads this post.

An important aspect of successful use of digital technologies in the classroom is that teachers need to “possess the expertise to use technology in a meaningful way in the classroom” (Sadik 2008:487). Sylvester and Greenidge (2009:293) concur, saying that “one of the major reasons for the dearth of digital storytelling in schools is that most teachers have not been exposed to the medium” and that “they are reluctant to initiate it because  of their lack of competence or confidence.” Furthermore, even teachers who were confident in their own ability to create digital stories were not necessarily comfortable trying to guide a whole class because of the logistical issues involved.

Bull & Kajder (2004) highlight Lambert’s  seven element guide for structuring digital stories.  These are further developed by Robin (2009:223). These include:

  1. a point of view –
    the main point of the story and the author’s perspective
  2. a dramatic question –
    a key question that keeps the viewer’s attention and is answered at the end of the story
  3. emotional content –
    serious issues that come alive in a personal and powerful way,connecting the story to the audience
  4. economy –
    providing just the right amount of content to tell the story with overwhelming the viewer
  5. pacing –
    rhythm, how slowly and how quickly it unfolds
  6. the gift of voice –
    personalising the story to provide a meaningful context for the audience
  7. an accompanying soundtrack –
    music or other sounds to support and embellish the storyline.

Equally important is the provision of appropriate contexts for this kind of storytelling. Robin (2005), talking about digital storytelling in general, lists three types of narrative – personal, those that examine historical events and those that inform and instruct. All of these could be used in a relevant way in schools, given the prevalence of all three in general storytelling environments. The reality is that relevant contexts present themselves every day, be they personal or curriculum based. As teachers we need to recognise them and use them.

Robin (2009:223) provides a useful diagram illustrating the convergence of digital storytelling in education.


Bull, G. & Kagdir, S. (2004) Digital Storytelling in the Language Arts Classroom. Learning and Leading with Technology, 32(4). 46-49.

Evans, J. (2004) Literacy Moves On. Using Popular Culture, New Technologies and Critical Literacy in the Primary Classroom. David Fulton, London.

Robin, B.R. (2005) The Educational Uses of Digital Storytelling. University of Houston.

Robin, B.R. (2009) Digital Storytelling: A Powerful Technology Tool for the 21st Century Classroom. Theory into Practice, 47(3). 220-228.

Sadik, A. (2008) Digital storytelling: a meaningful technology-integrated approach for engaging student learning. Educational Technology Research and Development, 56(4). 48.

Sylvester, R.  & Greenidge, W.  (2009) Digital Storytelling: Extending the Potential for Struggling Writers. The Reading Teacher, 63(4). 284-295.

Willett, R. (2009) Young People’s Video Productions as New Sites of Learning. In Carrington, V. & Robinson, M. (2009) (Eds.) Digital Literacies: Social Learning and Classroom Practices. UKLA/Sage, London.

Other resources.

Lambert. The Digital Storytelling Cookbook.

Photo Journal – First Brighton and Hove M25 Tour.

Highly recommended reading:

Carrington, V. & Robinson, M. (2009) (Eds.) Contentions Technologies. Introduction, Digital Literacies: Social Learning and Classroom Practices.

Dowdall, C. (2009) Masters and critics: children as producers of online digital texts. In Carrington, V. & Robinson, M. (2009) (Eds.) Digital Literacies: Social Learning and Classroom Practices.

Leander, K. (2009) Composing with old and new media: towards a parallel pedagogy. In Carrington, V. & Robinson, M. (2009) (Eds.) Digital Literacies: Social Learning and Classroom Practices.


Embracing the Information Age

First published on The Mouse wiki, 2007.

A number of recent articles dealing with the changing nature of society, students and working practice highlight again of the difficulties we face with using computers and other information and communications technologies (ICT) in schools. In the UK,  Labour government initiatives based largely on a technicist belief that the use of technology will automatically improve grades, have been generous, providing funds for the purchase of computers, interactive white boards (IWBs) and a range of software. However, these initiatives are generally deemed to have had limited impact on improving children’s attainment at school, notwithstanding the clear potential of ICT to provide “powerful learning environments, rich contexts and authentic tasks” in which “active, autonomous and co-operative learning is stimulated.” (Smeets, E. 2005:343). In a study analysing the use of computers by 331 primary teachers in Dutch schools, Smeets concluded that the methods employed by teachers to adapt education to the needs and abilities of individual pupils were limited.

Findings in the United Kingdom and the United States are similar. Robertson (2002:403) found that, in spite of generous government  spending, “teachers have not embraced ICT within their core practice”. Wijekumar, Meyer, Wagoner and Ferguson (2006) report that the great expectations for improved learning have not materialised.

There are a number of reason for this, the most common being the limited number of computers, the placement of equipment in difficult to access suites and limited training for staff. There are others reasons, including the seeming inability of too many teachers to adapt to the new kind of world in which we live. Robertson (2002:403) speaks of a failure by teachers to “understand the complex cultural, psychological and political characteristics of schools.” The result is that schools, by and large, have been unable to responded to the information age paradigm or the need to embrace the powerful technologies it provides so as to provide relevant and meaningful context for today’s young learners.In too many schools, the Information Age stops at the school gate. The generation gap has never been wider.

Social and technological change has been especially rapid over the past decade, with changes not only in the way we shop, work, communicate and spend our leisure time, but also in the way that (especially) young people see the world and interact with it.

In an article in the Guardian in May 2007, David Puttnam remarks on a statement by a child at a digital education conference in San Francisco:

“Whenever I go into class, I have to power down.” That roughly translates as: “What I do with digital technology outside school – at home, in my own free time – is on a completely different level to what I’m able to do at school. Outside school, I’m using much more advanced skills, doing many more interesting things, operating in a far more sophisticated way. School takes little notice of this and seems not to care.”

In his seminal paper Digital Natives, Digital Immigrants, Prensky (2001) makes the point that “Our students have changed radically. Today’s students are no longer the people our educational system was designed to teach.” He speaks of massive change – a “really big discontinuity”, a “singularity” – “the arrival and rapid dissemination of digital technology in the last decades of the 20th century” (1). These students, whose lives revolve around computer games, email, the web, mobiles and instant messaging,”think and process information fundamentally differently” (1). According to Berry (Prensky, 2001:1) it is likely that their brain structures having been changed due to the fact that their environment has been different, leading to different patterns of thinking. Prensky calls these people, who grew up in the age of technological change, digital natives. For them, computers and other digital technologies have always been around. As such, they are “native speakers” (1) of the digital language which abounds in the world of computers, digital games and the web.

The rest of us (teachers and lecturers) are “digital immigrants”, citizens of an older world where computers were figments of science fiction writers’ imaginations. As such, we speak “an entirely new language” which our digital native students struggle to understand. Says Prensky (2)

“Unfortunately for out Digital Immigrant teachers, the people sitting in their classes grew up on the ‘twitch speed’ of video games and MTV. They are used to the instantaneity of hypertext, downloaded music, phones in their pockets, a library on their laptops, beamed messages and instant messaging. They’ve been networked most of their lives. They have little patience for lectures, step-by-step logic, and ‘tell-test’ instruction.”

Frand (2000:16) speaks of the Information-Age mindset which is becoming more commonplace in our educational institutions.These consist of “ten attributes reflecting values and behaviours.” These he divides into three groups, the first identifying “broad observations of change” the second addressing how young people do things and the last looking at “subliminal needs conditioned by the cyber age.”

The broad observations of change are described as attitudes which reflect the belief that computers are not technology, that Internet is better than TV, that reality is no longer real and that doing is better than knowing.

As to the first set, these indicate that digital natives

  • are at home with computers and other electronic gadgets and regard them as part of the wallpaper
  • prefer operating on Internet to watching television
  • are aware of the need to “believe none of what you hear and none of what you see”, referring to the need to be critical and aware of the power of technologies to manipulate reality, be it digitally manipulated photography or hoax emails
  • need flexible ‘doing’ skills which enable them to deal with complex and sometimes ambiguous information rather that ‘knowing’ lots of facts.

Digital natives do things differently to the rest of us. Thus, they

  • use trial and error to make things work rather than read manuals
  • multitask without thinking about it
  • type rather than write.

As to subliminal needs, natives

  • believe that staying connected is essential
  • have no tolerance for delays
  • blur the distinction between creator and consumer. We see this in the way that that we cut and paste and provide hyper-links to information rather that recreate it. Oblinger (2003) adds that “the distinction between creator, owner and consumer of information is fading… the operative assumption is often that if something is digital, it is everyone’s property” (42).

Frand (2000) challenges institutions to work proactively to address the reality of the new age. He provides a vision for higher education in which “we will combine the potential of the computer, communication, and information technologies with the pedagogical changes that need to occur in light of the prevalence of the information-age mindset” (22). He urges institutions to look at new ways of doing things, including the provision of access to both ‘distributed education’ which makes use of the benefits of both on-line and face to face approaches and on-line ‘distance’ learning. As to pedagogy, he suggests that a more constructivist process driven model as appropriate for today’s learners.

Oblinger (2003) raises the point that there is a wide range of age groups within today’s student population,including undergrad ‘millennials’, post grad ‘Gen-Xers’ and mature ‘Baby Boomers’ who might be taking a first degree after sacrificed university for marriage and childbearing in their youth. As such, they provide a differentiated set of world views and expectations which place different demands on universities and colleges. Providing for the needs of this varied group, some of whom are technophobic, requires careful management and open door policies, given that learners today “bring customer service expectations” (42) to the institutions in which they study.

Anyone working in higher education is well aware of the shift in the power balance between students and teachers. Providing an effective service means that teachers have to act proactively to provide for student expectations. Communication between student and teacher have never been more important. Luckily, computer mediated communications service these expectations well, be it via email, telephone, text or instant messaging.

One might well ask what the findings of higher education institutions have to do with primary schools and their practice. In a word – everything. Oblinger (2003) points out that “the younger the age group, the higher the percentage who use the Internet for school, work and leisure. This comfort with technology often leads to the perception that the use of technology in schools in inadequate” (38). given that their clientèle is the current crop of millennials.

The question is whether schools can change to provide a service more relevant to the needs of today’s young people. My own experiences of working with schools is that this is unlikely until the following conditions are met.

Firstly,  our notions of what learning and teaching is needs to be looked at in the light of what we know about the information age.

Schools are naturally conservative institutions which prefer to surround themselves with safe, clearly defined routines for each and every eventuality. If schools are to change, they need to be freed from the tyranny of micromanaging government departments, providing more freedom to teachers to try out new approaches. Organisations like Ofsted need to be restructured to provide support, guidance and training, rather than rigid inspection regimes.

Secondly, as Frand (2000) has pointed out, process is more important than product, skills more important than facts. I am not sure that schools have really bought into this. There are a number of reasons why, one being the demands of the monolithic national curriculum which tends to discourage teachers from working imaginatively and taking risks, not because it forbids it, but because bureaucratic testing, form filling and reporting regimes leave little time for these approaches. The time constraints that these demands place on schools provide little space for individualism. Planning tends to be done in year groups, with older year group leaders dictating both approach and pace.

Thirdly, the potential of ICTs will only be freed up when a critical mass of younger and Internet savvy teachers are entrenched in schools. Attempts over the years to ‘train’ existing teachers have been patchy and ineffective. Teachers tend to teach as they were taught, rather that as they were taught to teach.

Fourthly, computers and other ICTs need to be available to all students at all times, in flexible, ICT friendly ‘learning spaces’* designed to maximise movement, discussion and ICT use. The information age is about learning on the move (M-Learning – St George, A: 2007), ubiquitous technology, collaboration and access to powerful tools. At present, most schools provide limited hands on access to computers for children to use as writing, problem solving, creative, presentation and research tools. As far back as 1990, Hawkridge raised the issue of the power of technology to change the way we work and learn in discussing what he called the catalytic rationale for their use in schools. However, he concluded that, while the catalytic rationale was powerful, it “promises a Utopian future that will never arrive… schools as they might become, if only computers could be present in enough numbers, with the right kind of software to enable children and teachers to change… move away from rigid curricular, rote learning and teacher-centred lessons, by giving more control to children of their own learning.” (3). My personal view is that the power of modern technologies can help us realise this rationale. What is missing is the will to do so.

Fifthly, there needs to be a clearer and more equitable relationship between institution and client. Unfortunately, children, because of their age, are too often disregarded as ‘clients’ who deserve the very best that the school can offer, such as an modern, up-to-date learning environment which provides access to effective learning technology and the powerful tools which are part of our daily lives. The reality is a preponderance of pencil and paper approaches, more akin to learning in the 19th century than it is to the 21st.

Finally, some of the problems we face in the information society such as the illegal copying of music, disregard for intellectual property, the importance of citation and referencing, are probably best taught at an early age when children are more open to heeding the advice with regard to respect for the property of others. However, for this kind of lesson to be meaningful, a working context, rich in ICT, needs to be in place.

Cost has, and always will be, an issue for primary schools. However, developments in technology could help solve this issue. Portable learning tools of the modern age are readily available and relatively cheap. St George (2007) speaks of the importance of mobile technologies as learning tools. These have taken off in colleges and secondary schools in the United States, but could well be utilised at primary level.. According to St George (2007), the University of South Dakota began issuing new students PDAs preloaded with calculators, reference books, course organizers, and word processors as early as 2001. Since 2003, complete courses on handheld Pocket PC devices have been offered by Coastline Community College. Today, colleges and universities are giving incoming students iPods preloaded with campus registration forms, policies, maps, organizations, class schedules, and library hours and many institutions are using MP3 technology to provide students with access to course information and lecture recordings. While some of these applications are not relevant to primary schools, the technology would seem to offer applications (word processors, calculators, spreadsheets, web access) which are.

The burning question is whether our teachers are ready to accept these challenges.

Learning places need to be different to current classrooms, providing areas for ‘play’, and movement, for group work and discussion and for the use of computers, interactive white boards, digital still and video cameras, electronic microscopes and the many other information and communications technologies which are yet to be developed.


Frand, J.L. (2000) The Information-age Mindset. Changes in Students and Implications for Higher Education. Educause, September/October. 15-24.
Hawkridge, D. (1990) Who needs computers in schools, and why? Computers and Education, 15(1-3). 1-6.
Oblinger, D. (2003) Boomers, Gen-Xers & Millennials. Understanding the new students. Educause, July/August 2003.
Puttnam, D. (2007) In class, I have to power down. Education Guardian, May 8.
Prensky, M. (2001) Digital Natives, Digital Immigrants. On the Horizon (NCB University Press, 9(5).
Robertson, J. (2002) The ambiguous embrace: twenty years of IT (ICT) in UK primary schools, British Journal of Educational Technology, 33(4). 403-409.
Smeets, E. (2005) Does ICT contribute to powerful learning environments in primary education? Computers and Education, 44(3). 343-355.
St George, A. (2007) Imagining tomorrow’s future today. Educause, November/December. 107-127.
Wijekumar, K.J., Meyer, B.J.E., Wagoner, D. & Ferguson, L. (2006) Technology affordances: the real story in research with K-12 and undergraduate learners. British Journal of Educational Technology, 37(2). 191-209

Digital Literacy, Digital Literacies and their Affordances

What are the conditions of life for our students in the era of the new, digital media? To return to and extend our earlier argument, as well as being vicarious viewers of movies, today’s learners also play computer games in which they are the central character and in which their actions and identities in part determine narrative outcomes. They do not just listen to the top forty songs on a play list constructed by the radio station’s play list; they create their own playlists on their personal listening devices. They are not only consumers of broadcast television, but also cruise across thousands of television channels and millions of YouTube clips; or they make their own videos and upload them to the web. And rather than reading and writing being separate activities, as often as not, they are positioned as writers at the same time that they are also readers in today’s writing experiences—in wikis, blogs, Facebook or MySpace, instant messaging, SMS or Twitter. Traditional relationships of culture, knowledge and learning are profoundly disrupted, and even the terms of the either/or differentiations we have hitherto ascribed to these relationships: creator/audience, producer/consumer, and writer/reader. These old distinctions have all become blurred. The key to these changes is an intensified cognitive and practical input on the part of previously more passive recipients of culture and knowledge, a shift in the direction of the flows of knowledge and culture, a transformation in the balance of creative and epistemic agency.

Kalantzis and Cope (2012) New Media Literacies.


In the past, the term ‘literacy’ referred simply to the ability to read and write, the medium of these processes being paper. However, technological changes have developed a range of new ways of reading and writing, using digital mediums which are radically different from traditional paper-based ones. The idea of a discrete ‘digital literacies’ and the need to look at the notion of ‘literacy’ afresh, developed from this.

Early discussions about ‘digital literacy’ by people like Gilster (1997 – Bawden) emphasised the need to take an ‘inclusive’ view of literacy in a way that allowed the inclusion of traditional ‘print’ literacies. This is useful, given that paper and screen based mediums exist in tandem and complement one another. This being the case, the early use of the terms ‘digital literacy’ and ‘digital literacies’ extended to literacy in the digital age – be the mediums traditional, paper based ones or new ones, created with digital devices. This still applies, but more recent discussions tend to  focus specifically on digitally generated texts and the way in which ongoing developments drive changes in the way we create and share information and engage with one another. It is worthwhile looking at what is special about these, the ‘affordances’ they provide and the challenges they present.

The diagram below identifies eight main issues which we need to take into account when looking at the concept of digital literacy. What is interesting is that functional skills, emphasised in educational curriculums of the past, form only a small part of the what we understand by digital literacy, with social, critical, creative, evaluative and communications skills enjoying a higher profile.

digital literact futurelab

Prensky’s paper entitled Digital Natives, Digital Immigrants (2001) highlighting the ease with which those exposed to digital devices at an early age embraced them. As early as 2004, Evans noted that young people were “initiating, appropriating and establishing changes to literacy practices in a fast and furious manner. These changes, using the ground-breaking and rapidly developing technological advances of this new century, mean that young children and the youth culture of today are living their lives with and through the aid of digital technology.”

Buckingham, (2007), a media specialist, reported similarly, stating that children were using digital mediums more often and that the Internet, computer games, digital video, mobile phones and other contemporary technologies were providing them with new ways of representing the world. He noted that these tools facilitated opportunities for children’s imaginative self-expression and play, serving as a medium through which intimate personal relationships were being conducted. Outside school, he says, children are engaging with these media, not simply as technologies but as cultural forms. Buckingham challenges educators to take note of this, so as to be in a position to provide students with the means to understanding them fully and to use them appropriately. For Buckingham, this is what digital literacy in the classroom is about.

Lankshear and Knobel (2008) point out that just as we we need to understand that ‘literacy’ involves particular kinds of texts and particular ways of reading that vary enormously, (comics, books, poems, legal briefs, technical manuals, newspaper and academic articles requiring different backgrounds and skills to be read with understanding), the same applies to digitally mediated literacies, which involve a wide range of social practices and conceptions of engaging in meaning making. Digitally generated texts are represented by a wide range of genres, including blogs, video, texting (SMS), instant messaging, online social network pages, discussion forums, Internet memes, FAQs, and online search results.

Jones and Hafner (2012) also note that reading and writing are increasingly mediated by digital devices, characterised by “new literacy practices, shaped by the affordances and constraints of digital tools” (35). They highlight important differences between traditional and new mediums. For instance, while most books are designed to be read from front to back in a linear fashion, digital sources are not – they are generally more interactive, provide the ability to move about the source in a non-sequential way by using hyperlinks, based on the reader’s own choices. This allows readers to play a more active part in reading than is the case in traditional print-based media. Furthermore, digital texts provide a multimedia approach to reading, providing images, video and audio resources to support the text. These are characteristics of what we call multimodal texts. Jones and Hafner say that this enables us, both as readers and writers, “to interact with texts in ways that were previously difficult or impossible” (35). For instance, it is easier to contact the author to point out errors via email or the comment facility and, in some cases, to annotate the texts we read and engage in conversations with other readers. These new affordances, say Jones and Hafner (2012:36), “have required people to rethink their understanding of reading and writing, refine their ideas about what a reader is, and adopt new practices in reading and writing.” This does not mean that the reader takes total control of the hypertext reading experience, as the creator of the text determines the links, thus providing limits to our reading. This being the case, warns Burbules (1998: in Jones and Hafner, 39) we need to ensure that we are critical when interpreting links in hypertext, asking questions about the associations the writer is making, those the writer is not making and the assumptions and biases that these reveal.

Modes of Meaning in a multimodal theory of representation and communication. Kalantzis and Cope, 2011

Kalantzis and Cope (2012), in their book Literacies, identify seven modes of meaning in their discussion of multimodal theory. The graphic above provides a representation of these.

  • Written meaning – writing, and reading
  • Visual meaning – making still and video images
  • Spatial meaning – positioning oneself in relation to others, creating spaces and ways of moving around in spaces
  • Tactile meaning – making experiences of things that can be felt in terms of touch, smell, taste
  • Gestural meaning – communication through movements of the body, hands, arms, facial expressions, eye-movement, demeanor, gait, clothing and fashion, hairstyle… (see Multimodal representations of identity in the English-as-an-additional-language classroom in South Africa for examples of these modalities)
  • Audio meaning – communication that uses music, ambient sounds, noises, alerts, hearing and listening
  • Oral meaning – communication in form of live or recorded speech.

Clearly, digital technologies are able to represent a good number of these, but not all – yet!

Jones and Hafner also draw attention to Ong (1996) and Wolf (2007), who have highlighted the point that the development of writing helped to change the way we think, freeing us up to engage in abstract reasoning as opposed to memorising facts. Today we believe that learning to read results in physiological changes to the brains of children, with learning to read additional languages enabling other changes. On a recent BBC2 television programme (Dara O’Brien’s Science Club, episode 5), the idea was raised that no longer needing to remember telephone numbers provides similar freedom for the brain to do other things. Jones and Hafner ask whether it is reasonable to ask whether the shift to reading hypertext could result in cognitive changes.

Research by Rowlands et al. (Jones and Hafner, 40) suggests that early exposure to hypertext helped participants to develop “good parallel processing skills needed to move efficiently from one document to another”. However, there is concern that this can impact negatively on the sequential processing skills required to understand the logical progression of longer narratives. Carr, (2011, in Jones and Hafner, 40) suggests that “reading hypertext may compromise our ability to read conventional texts and follow complex arguments”, with the stimulus of moving between documents short circuiting “both conscious and unconscious thought, preventing our minds from thinking either deeply or creatively”. However, Pinker (2010) suggests that such distractions have always been present and that we have developed ways of dealing with them. His claim is that “the ability to reason and follow logical arguments does not come from the media we use, … but from effort and education” (Jones and Hafner, 40).

Wheeler, (2012: 15) provides a useful overview of digital literacies, which he describes as ‘widely disruptive’. “…new media and digital technologies offer new opportunities for learning, yet the disruptive nature of these tools and the seismic changes that they bring require us to conceive an entirely new set of literacies.”  Importantly, he emphasises the idea that digital literacy is NOT about skills or competencies, but rather about ‘cultural engagement’, which I would take to involve a good understanding of the digital world around us and how to operate successfully within it. Wheeler identifies nine key digital literacies:

  •  social networking
  • transliteracy (ability to operate across a wide range of digital platforms)
  • maintaining privacy (staying safe online)
  • managing identity (using multiple online identities)
  • creating content (eg – blogs, participating on wikis, discussion groups)
  • organising and sharing content (posting to different platforms, saving and collating information online)
  • reusing/repurposing content (mashing, mixing)
  • filtering and selecting content (finding, saving content in ways which enable us to find it easily)
  • self broadcasting (sharing one’s own content with others across different platforms).
Wheeler DigLit

Nine Digital Literacies. Wheeler, S. (2012)
Click on image to see full size.

Most of these aspects are expanded upon below, albeit under different descriptors.

Blogs and Blogging.

Blogging is an easy and effective way to generate, save and  share content. Rebecca Blood, an early analyst of blogging, regards blogs as the first native genre of the internet, given that they have no clear predecessor in print-based media. Jones and Hafner suggest that blogs draw on the communicative affordances of digital media in a way that has created something unique and that they can teach us a lot about new practices of reading and writing hypertext. The subject matter covered by blogs varies greatly, being created and maintained for very different reasons. These include personal diaries/journals, alternate takes on the news and events, critiques of mainstream broadcasting and news events (news watch), commercial practices of various kinds, personal views on politics, marketing, archiving, images (photo blogs, video blogs, audio blogs), augmenting hobbies and pastimes (collections, techno-gadgetry, sport, genealogy, fanzines, travel journals educational tools, for delivering content, as class diaries, and for reflecting on practice. Lankshear and Knobel (2008) suggest that the diversity of weblogs and weblogging practices cautions against conceiving blogging as a specific singular type of writing.

Blogging software provide an easy to use editor and a range of attractive templates for writers to choose from. Further choices are provided in respect to add ons in the form of blog rolls (links to the blog sits of others), links to Flickr sites and so on. The structure of blogs is unique, in that ‘posts’ are displayed in reverse chronological order. Hyperlinks play a major part, allowing bloggers to provide evidence of their claims in the form of newspaper and other online articles. Internal links are also possible, with links to one’s own earlier posts. Perhaps most important is the comment feature, which allows readers to enter into a dialogue with the author or one another. In many cases, the comments provide a more interesting discussion than the original blog post.

Jones and Hafner (2012) suggest that blogs show that digital media has changed in ways that people think about the practice of reading and writing, with bloggers seeing them as interlinked, with the one feeding into the other. Furthermore, publishing a post is not the end of the line as in the case of a printed article, but a part of a process where comments by readers provide an ongoing conversation. An important aspect of digital media is that they are “always evolving and always unfinished” (Jones and Hafner, 42).

Bloggers and tweeters have, in the past, considered themselves above the law, resulting is a series of libel suits. The recent Leveson inquiry has made it clear that they need to adhere to the same standards as traditional media organisations. However, there is now a realisation that the law has been overzealous in the past, as in the case of Paul Chambers, who was successfully prosecuted for his joke tweet about Doncaster airport. Recently, Keri Starmer said that the law would in all likelihood take age into account over abusive posts, except in the case of sustained attacks by internet ‘trolls’. (The Times, 18/12/12) or excessively offensive online behaviour.

Mashups and Remixing.

Another interesting aspect of digital narratives is the ease with which content can be mashed and remixed. Mashing refers to the ability to take an original artifact and change it so as to add value in some way. For instance, the popular practice of combining two or more songs to create a new one which is very different from the originals, or to combine web resources in such a way as to make something new and useful, as done by combining a map with photographs to show where thy were taken. Remixing usually refers to changing an original artifact into something unique and different, be it a ‘remix’ of a song (think about the two different versions of Eric Clapton’s song Layla) or a ‘re-interpretation’ of a photograph. The photographs below are examples. The second photography has been edited (remixed) to provide a more striking image, highlighting the curve of the London Eye. The final photograph is a mashup – where an image has been superimposed on another to provide a more impact.



Red Arrows

What is important here is that editing digital mediums is very much easier and cheaper than mediums that came before. This means that more people are in a position to enjoy working with these mediums, including children. Digital still and video capability is built into most mobile phones, as are sound recorders. Both image and audio editing suites are affordable.

Intellectual property, ownership and copyright issues.

In academic circles, the practice of acknowledging sources of information by citing and referencing is well established. However, the ease with which digital sources can be copied and pasted leads in many cases to situations where work submitted by students “reads like a patchwork of online articles cut and pasted into their assignment without any proper form of attribution” (Jones and Hafner, 45). This is further complicated by the fact that software like Turnitin identify one’s own previous work as a source and mark it as possible plagiarism, making it necessary to reference one’s own previous work.

In the commercial world of music and photography, some see remixing as theft which deprives them of income from their work, notwithstanding that others might see the new product as distinctly different. For example, Hitler film parodies on YouTube could well be seen as breaching copyright rules, but have not resulted an any legal action to date. However, one needs to be extremely careful when  targeting individuals, as an executive of BNP Paribas found out.  Lankshear and Knobel make the point that different people read and interpret the same text in different ways, with some unable to make sense of texts that others handle with ease. The same applies to photoshopped images, which are taken literally by some, but simply as absurd remixes of images by others with a better understanding of the medium. Lessing (in Jones and Hafner, 46) suggests that remixes and mashups are more than simple copying, requiring “a creative reworking … so that when it is placed in the new context and mixed up with texts from with other sources it takes on a new meaning or significance.”

Mikhail Bakhtin (1986:89), cited by Jones and Hafner, (45) points out that texts are “filled with others’ words, varying degrees of otherness or varying degrees of our-ownness”. The essential issue here is that there is no true original version of anything and that we necessarily build on the ideas of others. Lessing argues that the “law acts to constrain creativity and the development of culture, by unnecessarily limiting the extent to which people are free to build on the work of others” and that people have less freedom to borrow and build on the creative works of the Disney Corporation in the way its founder borrowed to build on the creative works of others.” This notwithstanding, mashing and remixing are very common forms of creativity on the web.

Lessing is the person responsible for the Creative Commons licensing system, whereby owners can indicate to others clear terms under which their material can be used. Creative Commons copyright is often seen on blogs, wikis and photo sharing sites like Flickr. This image can be used by anyone as long as it is attributed to the owner, is not used for commercial purposes and is not used in a derivative form – that is, no mashing.

Micro blogging and texting.

There are a wide range of other ‘new’ literacies based on text, such as texting, email, messaging and micro-blogging, What is particularly interesting about these is the form they take – essentially short bursts of words, in most cases using platforms which are asynchronous. These platforms are extremely popular, notwithstanding the fact that they do not take advantage of the ‘rich’ multimedia affordances (images, audio, video) that other digital technologies offer.

Written language remains our primary communication tool in online environments (Jones and Hafner). Some forms of writing like texting, which is very popular with young people, generate controversy given that users make use of non-standard grammar, spelling and abbreviations, generating accusations that the use of computer mediated communication systems has resulted in children’s writing becoming substandard and impoverished. The original over-reaction about such language has largely been debunked by writers such as David Crystal, who has shown that claims that children can no longer write, with allegations of ‘text speech’ common in GCSE exams, cannot be substantiated. Crystal shows clearly that children are aware of the difference between traditional writing and informal writing, where interesting and creative new forms of language, driven by the limitations of 140 characters, are used appropriately, adding to the richness of our language rather than destroying it.

Jones and Hafner point out that while these short messaging forms might lack the rich cues of face to face conversations and the affordances of richer digital systems, users of sms and other short messaging systems have developed ways in which to limit these shortcomings. These include the use of abbreviations, non-standard typography and spelling and emoticons. Furthermore, they point out that these do more than simply substitute for “the kinds of cues we use in face-to-face conversations” (70) and that we cannot assume that “there is a more or less one-to-one correspondence between emoticons and facial expressions and between certain forms of non-standard spelling and actual speech” (70) Thus, while systems of emoticons and typography draw on facial expressions and phonology “they are not simple replications of these systems in writing. They are systems in their own right, with their own conventions and their own sets of affordances and constraints” (70).

Jones and Hafner contest the oft held belief that text based digital communications are an ‘imperfect replica’ of transitional modes of communication and that claims that they lack richness are based on a false deficit model of analysis. People do very different things with text based digital communication than in normal written or verbal conversations, Additionally, simple sms type digital communication has resulted in a wide range of new interactions which were not possible up till now.

Evan Williams, the developer of Blogger, tried to ‘add value’ to the blogging experience by developing audio blogging, by which bloggers could make their posts ‘more expressive’ by embedding recordings of their own voices. There are a number of apps which enable one to do this easily, including Audio Boo. However, the idea of audio blogging has never really taken off. Nor have other ‘rich’ media approaches. Jones and Hafner (73), point out that even though computers come standard with webcams and most IM clients, and that video chat is supported by many social networking clients, “very few people actually engage in this form of interaction.” However, another development by Williams, the micro-blogging platform Twitter, which limits a post to 140 characters, has proved extremely successful in spite of it providing little in the way of richness that other digital media provide.

The reason for the success of Twitter and other ‘impoverished’ media like sms is that of transactional costs – essentially, the effort and hassle involved in transacting or sharing information. The richer the medium, the higher the transactional costs involved, given that we have to attend to more modes while engaging with others. A face to face conversation involves a wide range of niceties – small talk, showing interest and attention, ensuring that our gestures, facial expressions and voice quality are appropriate and that our responses are delivered within the time frame expected by the person we are talking to. A text based communication, be it a message (sms) or a tweet, cuts across these demands, enabling us to concentrate of the essential message (which could include taking more time to consider how replies or questions are framed) and enables us to do other things (multitasking) at the same time.

There are other reasons for the popularity of tweeting and sms. For young people, it provides a way of communicating with friends without their parents listening in. Low cost interaction via sms and Twitter also provide new affordances – “increased opportunities for monomodal communications using only text” (Jones and Hafner, 2012:74) which support the ability to communicate and maintain relationships more regularly but in less detailed ways. Low transaction cost mechanisms support sharing of thoughts, feelings and ideas. Jones and Hafner suggest that what people are mostly doing when they share is less a matter of transacting information as maintaining connections with friends – doing friendship.

18h40 Cheesecake: hihi

19h08 Snowbread: wowo

21:33 Cheesecake: kaka~~~

23h05 Snowbread: ~^.^~

This series of interchanges between two friends, according to Jones and Hafner (74), is not a real conversation but a process of maintaining a virtual connection, as suggested by earlier work by Berg, Taylor and Harper (2005), in which they identified young people’s text messages to one another not so much as an exchange information but rather as the exchange of tokens of friendship.

In others ways, low cost texting is also instrumental and efficient – asking a partner to pick up a packet of sugar, informing a friend that one will be late, telling the boss that a report has been completed. Before texting, doing these interactions involved long and complicated phone conversations and a trip down the corridor and knocking on the boss’s door.

The limitations of getting a message across in 140 or so characters has already been seen to force users to be creative and imaginative in terms of using emoticons, short forms and newly created words. In an innovative experiment by the University of Iowa, applicants for the School of Business were told to submit admissions essays in tweet form, with the promise of a scholarship for the most creative effort. The winner submitted a haiku, “creatively combining one of the newest forms of communication with one of the oldest forms” (Snee, 2011 – in Jones and Hafner, 78).

Digital Identities.

Another affordance of text-based digital communications is the facilitation of new identities, by which people can ‘assume’ new personas. There are a range of reasons for this – avoiding identification, acting out a different role to the one we use in real life and to comment on our lives from behind a mask, rather like a clown, actor or puppeteer does. Often, people will join a service not knowing quite what to expect, and will use an assumed identity while they test the waters. Avatars and false identities abound on the web. We see people describing their lives while using the persona of a fish (Twitter feed Erica’s Fish @ericasfish), or other domestic creature. These false personas are often transparent, but this is not always the case, as indicated by this well known cartoon.

In Rubenstein’s Cat, the author examines his life from the point of view of his cat.

Rubenstein’s Cat@RubensteinsCat

Overcast, damp, chilly. Snoozing while R waxes lyrical about the participatory nature of Web2. What crap. Wish we could move to Israel.

It is nearly two o’ clock and the bed is still unmade. Mrs R is doing her tidying thing. I’m curled up amongst the boxes and washing.

Oohhhhh! Sunny! But still difficult finding a dry spot to scratch in.

Tired of Mrs R bitching about my dainty footprints on the bed. Perhaps she should carpet the area between the door and my toilet space.

These trans-personalisations allow people to analyse themselves from another perspective. There are aspects of this kind of behaviour which can be dangerous, as in cases of old men masquerading as young men or even women, so as to create digital relationships (and possibly physical ones) with others, which could make the target of these relationships vulnerable. However, deception and harassment are not always the case and Turkle (1965 – in Jones and Hafner, 79) suggests that young people can use ‘identity play’ to ‘try on’ different kinds of identity in the safety of their own homes. People who engage in such text-based identity play are not necessarily pretending to be someone else but exploring different aspects of the ‘real life’ identities, as in the case of Erica’s Fish, where Erica “is communicating about herself, what happens to her and how she feels about it through her fish.” This is a case of a person using identity play to look at and comment on her life from a very different perspective – “a process which helps her to share different aspects of herself with her followers” and to reflect on her life and activities in a different (and perhaps creative) way. More importantly, suggest Jones and Hafner, is the way it helps to use different styles of writing and inventing screen names, message signatures and by aligning themselves to different groups and communities by using different social language.

Managing Content.

Managing the wealth of information online effectively so as to be able to find it at a later date can be a challenge. A good number of people rely on the use of their browser’s ‘Favourites’ or ‘Bookmarks’ feature. While these work for often used links, they are far from adequate when saving a large number of articles on a variety of topics which are returned to from time to time. For instance, a blogger writing about an issue such as police brutality and corruption will need to save articles as they are reported to use at some later date. Arranging these effectively in, for instance, folders, takes a good deal of time and effort. Social bookmarking applications like Delicious and Diigo are far more effective for this kind of resource management, providing a simple click on link to save the article. Finding the relevant and related articles is made easy by the process of using one’s own system of ‘tags’  – simple words and phrases (UK, police, policing, Met, police brutality, corruption, fraud, set-up, manufactured evidence, lies, deceit) which one remembers easily. When looking for articles relevant to these posts, one need only put in the most commonly used tag(s) (police, UK) to bring all the sources up. Tagging us widely used in web 2.0 applications, including blogs like this one.


We see that the term digital literacy has two distinct meanings. The first refers to an overall understanding of the digital world in which we live and the impact that digital technologies have on the way our society, its institutions and ourselves individuals.  The second refers more specifically to the applications and devices we use to create and share information – that is, to ‘write’ and ‘read’ using digital tools. What emerges from this is the power of the participatory read/write web, where we share a wide range of information via blogs and wikis,  Twitter, YouTube or photosharing services like Flickr, Instagram, EyeEm, Starmatic or Hipstamatic. New Media/Literacies are about being creative and sharing information on the public space.  In many respects, this space is akin to the Wild West, where participants make up their own laws as they go along. And like the wild west, dangers abound. The greatest of these is probably access the the information that we do not intend to give away – the personal data that we use to sign up for services and which the bandits of the internet abuse in a range of ways, including selling off contact information to touts who use it for marketing purposes and criminals who abuse it by stealing our identities and/or money. Other organizations, including Facebook, annex our information and resources and treat it as their own, using byzantine methods to keep their dealings secret from customers.  As this moment, the Facebook owned photo service Instagram is attempting to back down from its recent declaration that photos taken and shared using their service will henceforth be regarded as their property. At the same time, international debates are taking place which could see the world wide web regulated to a far greater extent. What is particularly worrying is that oppressive regimes are leading the call for this regulation, with themselves as the chief regulators. Quite how all these issues will be resolved is not clear. However, users of the web need to realise that united action might soon need to be taken if the freedom of the web as we know it is to be maintained. The affordances of new literacies, together with the web in terms of the ability to reach a large number of people quickly has already been used successfully to express the public will and ensure that people like Gary McKinnon was not extradited to the USA. Pressure groups active in the UK include 38 Degrees and Avaaz.

These concerns notwithstanding, the use of the wide range of Web 2.0 applications provides us with a range of powerful tools with which to create and share information, be it textual, visual, audial or, as is ofter the case, a combination of these in the form of multimedia presentations. We have seen that these applications enables us to be creative and that they appeal to and are regularly used by younger people. We also see that there is a divide between the ways in which younger people use these technologies at home and at school, with home use generally providing greater opportunities for creating and consuming information. This situation poses challenges which schools need to face.


Bawden, D. Origins and Concepts of Digital Literacy. In Lankshear, C. & Knobel, M. (2008) Digital Literacies: Concepts, Policies and Practices.

Buckingham, D. (2007) Beyond Technology: children’s learning in the age of digital culture. Polity Press, Cambridge.

Evans, J. (2004) Literacy Moves On. Using Popular Culture, New Technologies and Critical Literacy in the Primary Classroom. David Fulton.

Futurelab. (2010) Digital literacy across the curriculum.

Hafner, C. & Jones, R. (2012) Understanding Digital Literacies. A practical introduction.

Kalantzis & Cope (2012) Literacies. Cambridge University Press.

Kalantzis & Cope (2012) New Learning. Transitional designs for pedagogy and assessment.

Lankshear, C. & Knobel, M. (Eds.) (2008) Digital Literacies. Concepts, Policies and Practices. Peter Lang, New York.

Wheeler, S. (2012) Digital Literacies for Engagement in Emerging Online Cultures. eLC Research Paper Series, 5, 14-25.

Other useful articles.

Disruption can be good. José Picardo, Network.Ed blog, 12/5/2012.